Cancellation Policy for HawkDilPharma

Effective Date: [Insert Date]

At HawkDilPharma, we strive to provide a smooth and hassle-free shopping experience for our customers. However, we understand that circumstances may change, and you may need to cancel your order. Please review our cancellation policy below to understand how cancellations are handled.

1. Eligibility for Cancellations

You can cancel your order under the following conditions:

• Before Shipment: Orders can be canceled at any time before they are shipped. Once your order is shipped, it is no longer eligible for cancellation and will fall under our return policy if needed.

2. How to Cancel an Order

To cancel your order, please follow these steps:

1. Contact Us Immediately: To cancel your order, contact us as soon as possible. You can reach us by email at hawkdilpharma@gmail.com or call us at 03349880777.
2. Provide Order Details: Please include your order number and any relevant information so that we can process your cancellation request quickly.
3. Cancellation Confirmation: If your order is canceled before shipment, we will send you a confirmation email acknowledging the cancellation.

3. Cancellation Timeframe

• Cancel Before Shipment: You can cancel your order as long as it has not yet been shipped. Orders are usually processed and shipped within [insert number of hours or days], so it’s important to contact us as quickly as possible.
• After Shipment: If the order has already been shipped, you will need to follow the return process outlined in our Return Policy.

4. Refunds for Canceled Orders

If your order is successfully canceled, we will issue a full refund to the original payment method. The refund will be processed within [insert number of days] business days. Depending on your payment provider, it may take an additional [insert number of days] days for the refund to appear in your account.

5. Order Modifications

If you wish to modify your order (such as changing an item or quantity), we recommend canceling the order and placing a new one. Once an order is shipped, modifications cannot be made.

6. Non-Cancelable Orders

The following orders cannot be canceled:

• Prescription Medications: Due to health and safety regulations, prescription medication orders cannot be canceled once placed.
• Sale or Clearance Items: Items purchased at a discount or during a promotion may not be eligible for cancellation.

7. Contact Us

If you have any questions regarding this cancellation policy or need assistance with canceling your order, please contact us:

• Email: hawkdilpharma@gmail.com
• Phone: 03349880777